Client Advisor (f/m/x) Amsterdam (Full Time 40h)/ Temporary

CELINE; Amsterdam; On-site; EUR 28,000 - 40,000; Full time

Job summary

CELINE is seeking a Client Advisor for our Amsterdam store starting November 2026. You will welcome and assist clients, convey the CELINE story, and deliver exceptional service in a fast-paced luxury environment.

You will actively participate in store operations and contribute to digital initiatives while building lasting relationships with customers. Fluent in English and Dutch, you will be an ambassador of the CELINE brand, delivering personalized service, product knowledge, and a premium

Qualifications

• Excellent customer service and interpersonal skills.
• Strong product knowledge and storytelling ability.
• Ability to work in a fast-paced luxury retail environment.
• Willingness to engage with digital initiatives.

Responsibilities

• Contribute to the development of sales and achieve common sales objectives.
• Welcome and advise customers and provide the best customer service.
• Share the story behind products and deliver expertise.
• Be proactive and propose complementary products.
• Build privileged, lasting relationships to recruit and retain customers.
• Be actively involved in store operations: visual merchandising, restocking, transfers, after-sales service, inventory management.
• Respect internal procedures and guidelines.
• Support the house's digital evolution.
• Be a great ambassador of CELINE and the group.
• Endorse the brand spirit with creativity and excellence.

Skills

Fluent English

Dutch language

Customer service

Brand ambassador

Job description

SYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS, CELINE IS A FRENCH LEATHER-GOODS AND COUTURE HOUSE, DRIVEN BY A STRONG ARTISTIC AND HOLISTIC VISION. CELINE’S AMBITION IS TO BE ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR AGILE, PASSIONATE AND AUTHENTIC PERSONALITIES WHO ARE EAGER TO EVOLVE IN A HIGHLY CREATIVE AND CHALLENGING ENVIRONMENT.

YOUR WORK ENVIRONMENT

AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

OUR ENGAGEMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

COMPETENCIES

HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE

ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.

TASTE FOR CHALLENGE AND A TEAM SPIRIT

SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY

LANGUAGES

FLUENT IN ENGLISH AND DUTCH. A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE

AMSTERDAM

STARTING DATE

NOVEMBER 2026