STORE MANAGER (f/m/x) AMSTERDAM

Celine; Amsterdam; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

CELINE is seeking a Store Manager in Amsterdam to oversee daily retail operations, drive commercial objectives, and deliver an exceptional client experience in a fast-paced luxury environment.

You will own the P&L, lead a large team, and collaborate with Head Office to align brand standards. Fluency in Dutch and English is required, with a minimum Masters/Bachelor degree and 10 years of retail management experience.

Qualifications

• Masters or Bachelor's degree in a relevant field.
• 10 years of retail management experience or equivalent.
• Fluent in Dutch and English.

Responsibilities

• Monitor the store performance and stay aware of market trends.
• Take responsibility of the P&L.
• Identify areas of improvement and work with managers on action plans.
• Lead by example to establish a client-centric mindset and CRM objectives.
• Translate store objectives into daily targets and inspire the team.
• Provide floor presence to support sales across categories.
• Be the link between Head Office and store.
• Be ambassador of the brand and ensure best client experience.
• Handle delicate customer situations when needed.
• Ensure processes comply with legal, regulatory, and internal requirements.
• Oversee stock, store planning, and store digitization efforts (Power BI).
• Recruit and develop talent, nurture team performance and culture.

Skills

Leadership

Team management

Sales orientation

Client focus

Communication skills

Education

Masters/Bachelor degree

Tools

Power BI

Job description

POSITION: STORE MANAGERPERMANENT / AMSTERDAM

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

YOUR WORK ENVIRONMENT
As a Store Manager, and part of the CELINE Prague retail team, you will participate in the development of the brand in the local market.
This experience will enable you to have full ownership on your store and team. You will have the opportunity to learn and self-develop in an environment surrounded by professional with high determination and competence.

Job responsibilities

YOUR IMPACT

BUSINESS AND CLIENTS DEVELOPER:

• Monitor the store performance and always remain aware of market trends
• Take responsibility of the P&L
• Identify areas of improvement and work hand in hand with managers to implements action plans to achieve commercial objectives
• Leading by examples in order to establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives
• Translate the store objects into concrete daily targets and tasks, inspire the team to reach the targets
• Floor presence to support the team with sales across all categories
• Be the link between the Head Office and store

BRAND AMBASSADOR AND PROMOTER:

• Be the ambassador of the brand and endorse the culture and values to promote CELINE
• Ensure the best level of client experience
• Handle delicate customer situations if needed

PROCESS OWNER:

• Ensure that all the processes are compliant with the legal, regularly, and internal requirements
• Being transversal in the front of house and back of house, responsible of the stock and store planning
• Guarantee the proper execution of all tasks related to the digitalization of the store
• Expertise in Power BI

TALENT HUNTER, MANAGER & SKILLS DEVELOPER:

• Review teams performance and potential to retain top talent, detect new talents in your daily environment and recruit
• Manage the team to drive the business: Create a positive work environment, develop the team spirit
• Regularly coach the team to ensure they develop the key skills expected in their position

Profile

PROFILE & EXPERIENCE

EDUCATION: MASTERS/BACHELOR DEGREE

EXPERIENCE: 10 YEARS OF RETAIL MANAGEMENT EXPERIENCE OR EQUIVALENT.

SKILLS & PERSONAL ATTRIBUTES

• Strong business sense and the ability to drive results
• Product and fashion sensitivity
• Proven ability to manage large teams, strong leadership
• High sensitivity to client experience and loyalty
• Organizational skills, sense of priorities and agility
• Talent for coaching and developing a team
• Exceptional interpersonal skills, empathy, sincerity and curiosity

LANGUAGES: FLUENT IN DUTCH AND IN ENGLISH, A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE AMSTERDAM

Additional information

OUR COMMITMENT

As part of our #CELINE CARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If you require specific assistance during the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.