Stock Associate Amsterdam (f/m/x)

CELINE; Amsterdam; On-site; EUR 28,000 - 42,000; Full time

Job summary

CELINE in Amsterdam is seeking a Client Advisor to warmly welcome clients, advise on products and deliver exceptional service. You will share the brand story, suggest complementary items and build lasting relationships while supporting stock control, visual merchandising and store operations.

The role emphasizes brand ambassador duties, active participation in the store's life, and alignment with CELINE’s premium standards. Fluency in Dutch and English is expected.

Qualifications

• Minimum 2 years in a similar position in fashion, luxury environment.
• Experience in stock control is preferred.

Responsibilities

• Contribute to development of sales and achievement of common sale objectives.
• Welcome and advise customers and provide the best service.
• Share the story behind our products and deliver our expertise.
• Be proactive and propose complementary products.
• Build privileged and lasting relationships with customers to aid retention.
• Participate in visual merchandising, restocking, transfers, after-sales service and inventory management.
• Comply with internal procedures and guidelines.
• Support the digital evolution of the house.
• Be a great ambassador of CELINE and the group.
• Convey brand spirit with creativity and excellence.

Skills

Team spirit

Organized

Rigorous

Initiative

Empathy

Tools

CEGID

Job description

CLIENT ADVISOR HAMBURG (FULL TIME 40H)

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.

To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

MAIN PURPOSE

AS CLIENT ADVISOR, WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT.

KEY RESPONSIBILITIES

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE

OUR ENGAGEMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.

We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.

If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.

At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

COMPETENCIES

MORE THAN 2 YEARS ON A SIMILAR POSITION EXPERIENCE IN STOCK CONTROL IN A FASHION ENVIRONMENT, PREFERABLY LUXURY

SKILLS & PERSONAL ATTRIBUTES

YOU ARE PARTICULARLY ORGANIZED, RIGOROUS AND CONSCIENTIOUS

YOU ARE KNOWN FOR YOUR TEAM SPIRIT

YOU HAVE A TASTE FOR CHALLENGE AND THE DESIRE TO COLLECTIVELY ACHIEVE THE GOALS SET.

INITIATIVE MIND, SENSE OF SERVICE, NATURAL CURIOSITY, OPEN-MINDEDNESS, OPTIMISM AND EMPATHY ARE ESSENTIAL TO YOUR SUCCESS AT CELINE

YOU ARE COMFORTABLE WITH THE COMPUTER TOOL AND YOU ARE IDEALLY PROFICIENT IN CEGID.

LANGUAGES

FLUENT IN DUTCH AND ENGLISH. A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE

AMSTERDAM

STARTING DATE

AS SOON AS POSSIBLE