Spanish-Speaking CSR | Order Management & Invoicing

Abroad Experience; Venray; On-site; EUR 28,000 - 38,000; Full time

Job summary

Abroad Experience is seeking a Customer Service Representative in the Venray area to handle daily orders, calls, and CRM entries. The role focuses on resolving issues, guiding customers with product and sales information, and coordinating with internal teams on stock and finances.

The candidate should be fluent in Spanish, possess strong English skills, and bring 2–3 years in a similar role. A proactive, organized, and team-oriented person is essential for success in a fast-paced environment.

Qualifications

• Spanish native or near-native level required.
• Excellent English communication skills.
• 2–3 years in a similar role, preferably B2B.
• Strong problem solving and proactive attitude.
• Well-organised, able to prioritise tasks and multitask.
• Stress-resistant in dynamic, fast-paced environment.
• Good team player with decisive, hands-on approach.
• Full-time availability (8:00–18:00).
• Excellent MS Office, Excel and Outlook; ERP experience is a plus.

Responsibilities

• Handle daily incoming orders and calls; log in CRM.
• Address customer complaints with proactive follow-up and resolution.
• Serve as primary contact for product and sales info; coordinate with internal departments on stock and finance.
• Call customers on overdue invoices and pursue collections where needed.
• Collaborate in a small business unit with company values and strategy.
• Perform general office tasks as required and participate in improvement initiatives.

Skills

Spanish (native)

English (excellent)

Problem solving

Prioritization

Multitasking

Stress resistance

Team player

Decisive

Hands-on

Proactive

Education

MBO/HBO education

Tools

MS Office

Excel

Outlook

ERP

Job description

Abroad Experience is seeking a Customer Service Representative in the Venray area to handle daily orders, calls, and CRM entries. The role focuses on resolving issues, guiding customers with product and sales information, and coordinating with internal teams on stock and finances.

The candidate should be fluent in Spanish, possess strong English skills, and bring 2–3 years in a similar role. A proactive, organized, and team-oriented person is essential for success in a fast-paced environment.