Bilingual Customer Service Associate — Logistics & ERP

Abroad Experience International Recruitment; Limburg; On-site; EUR 30,000 - 40,000; Full time

Job summary

A logistics and transportation company in the Venray area is seeking a customer service representative. The ideal candidate will manage daily orders, handle customer queries, and support sales efforts while demonstrating strong problem-solving and organizational skills. Requirements include Polish as a mother tongue and fluency in English, with at least 2-3 years of related experience. This full-time role operates during business hours and involves dynamic multitasking in various office tasks.

Qualifications

• 2-3 years of experience in a similar customer service role, preferably in B2B.
• Proficiency in Polish as mother tongue and fluent English skills.
• Availability for full-time work during specified hours.

Responsibilities

• Handle daily incoming orders and customer calls, logging interactions in CRM.
• Address customer complaints with a proactive approach.
• Liaise with internal departments for sales and product information.
• Follow up on overdue invoices with customers.
• Participate in and lead improvement initiatives.

Skills

Problem solving

Organizational skills

Prioritization

Multitasking

Fluency in English

Team player

Stress resistance

Education

MBO/HBO education

Tools

MS Office

Excel

Outlook

ERP systems

Job description

A logistics and transportation company in the Venray area is seeking a customer service representative. The ideal candidate will manage daily orders, handle customer queries, and support sales efforts while demonstrating strong problem-solving and organizational skills. Requirements include Polish as a mother tongue and fluency in English, with at least 2-3 years of related experience. This full-time role operates during business hours and involves dynamic multitasking in various office tasks.