German-Speaking Logistics Support Specialist

Abroad Experience International Recruitment; Venlo; On-site; EUR 30,000 - 40,000; Full time

Job summary

A global logistics company in Venlo is seeking a Customer Service Representative to support clients and enhance their experience. Responsibilities include managing incoming orders and complaints, liaising with internal departments, and following up on overdue invoices. The ideal candidate will be fluent in German and English, have B2B experience, and possess strong problem-solving skills. This full-time role requires availability within standard working hours.

Qualifications

• 2-3 years of work experience in a similar role, preferably B2B.
• Strong anticipating and problem-solving skills.
• Available full time with flexibility.

Responsibilities

• Handle daily incoming orders and calls, registering in the CRM.
• Act on customer complaints and ensure resolutions.
• Communicate product and sales information to customers.

Skills

German native or near-native language skills

Excellent English skills

Strong problem solving skills

Well-organised

Multitasking

Team player

Education

MBO/HBO education

Tools

MS Office

Excel

Outlook

ERP systems

Job description

A global logistics company in Venlo is seeking a Customer Service Representative to support clients and enhance their experience. Responsibilities include managing incoming orders and complaints, liaising with internal departments, and following up on overdue invoices. The ideal candidate will be fluent in German and English, have B2B experience, and possess strong problem-solving skills. This full-time role requires availability within standard working hours.