SaaS Account Growth Manager

Meltwater; Amsterdam; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Flexible PTO

8% holiday pay

Gym discounts

CalmApp subscription

Hybrid work schedule

Family leave

Professional development

Job summary

Meltwater in Amsterdam is seeking an experienced Account Manager to own relationships with SaaS clients, manage renewals, and drive expansion at scale.

You will collaborate with Customer Success and Renewals teams to maximize value from our platform, negotiate pricing, and cultivate senior stakeholder partnerships, all within a hybrid work model.

Join the team at Singel 250, Amsterdam, and build a rewarding career with Meltwater.

Qualifications

• Bachelor's degree or higher required.
• Strong interest in account management and revenue growth.
• Proactive, results-driven mindset with a willingness to learn.
• Excellent written and verbal communication in English and/or Dutch.
• Willingness to work in a hybrid office-based role (4 days/week in Amsterdam).
• Legal right to work in the country of hire.

Responsibilities

• Drive growth within assigned accounts after transition from the Client Acquisition team.
• Oversee renewals and expansions with support from the Customer Success and Renewals teams.
• Identify and pursue upsell and cross-sell opportunities.
• Collaborate with Customer Success to drive ongoing engagement and product usage.
• Negotiate pricing and renewals with key stakeholders.
• Build and nurture relationships with decision-makers in assigned accounts.
• Monitor usage patterns to inform renewal and expansion strategies.
• Implement proactive sales processes to counter competitive threats during renewals.

Skills

Account management

SaaS support

Renewals

Upselling

Cross-selling

Relationship building

Communication

English

Dutch

Education

Bachelor's degree or higher

Job description

Meltwater in Amsterdam is seeking an experienced Account Manager to own relationships with SaaS clients, manage renewals, and drive expansion at scale.

You will collaborate with Customer Success and Renewals teams to maximize value from our platform, negotiate pricing, and cultivate senior stakeholder partnerships, all within a hybrid work model.

Join the team at Singel 250, Amsterdam, and build a rewarding career with Meltwater.