Retail Associate - Part Time (16h) - Amsterdam

New Balance; Amsterdam; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Retail bonus scheme

Commuting covered

Development opportunities

Inclusive environment

Staff discount

European project scope

Uniform package

Job summary

New Balance in Amsterdam is seeking a friendly retail associate to engage with customers and deliver a memorable shopping experience. You will educate shoppers, demonstrate products, and help maintain an inviting store environment.

We value teamwork, strong communication, and a genuine passion for sport and retail. A flexible schedule including weekends and holidays is required, with opportunities for development and staff discounts on our products.

Qualifications

• Team player with strong customer service skills.
• Demonstrate passion for retail and sales.
• Willingness to learn and adapt quickly.
• Ability to perform basic maths and retail operations.
• Effective communication skills.
• Flexible work schedule including weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Maintain a commercially strong store following guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by management.

Skills

Customer service

Team player

Retail passion

Learnability

Basic maths

Communication

Flexible schedule

Job description

JOB MISSION:

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Commuting expenses covered
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package