Retail Associate (Full Time) - Roosendaal

New Balance; Roosendaal; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Retail Bonus Scheme

Career development opportunities

Inclusive European locations

Flexible uniform package

Job summary

New Balance is looking for friendly retail associates in Roosendaal who can engage, educate and entertain customers from the moment they walk through the door. You will work as a brand ambassador, helping to drive sales while upholding health and safety standards and the store’s commercial focus.

The role requires a team player with strong customer service, effective communication, and a passion for retail. Flexibility to work weekends and holidays is essential to meet shopper demand.

Qualifications

• Team player with strong customer service ethic.
• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to store standards.
• Flexibility to work weekends, holidays and varying shifts.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Maintain store appearance and adhere to company policies.

Skills

Team player

Customer service

Communication skills

Flexibility

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers.

MAJOR ACCOUNTABILITIES:

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS:

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package