Retail Associate - Full Time (38hrs) - Roosendaal

New Balance; Roosendaal; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Commuting expenses covered

Great development opportunities

Inclusive working environments across欧

Generous staff discount

Project involvement across ourEuropean

Flexible uniform package

Job summary

New Balance in Roosendaal invites friendly associates to join a team that engages, excites, educates and entertains customers from the moment they walk in. You will be a true ambassador for the brand while delivering exceptional service and ensuring a welcoming shopping experience.

Join a growing brand with opportunities across Europe, competitive compensation, staff discounts and development paths. Weekend and holiday availability are required for success.

Qualifications

• Team player with strong customer service skills.
• Proven ability to engage customers and handle transactions.
• Passion for retail and driving sales targets.
• Willingness to learn and adapt in a fast-paced environment.
• Good numeracy for POS and opening/closing procedures.
• Clear communication and teamwork in a store setting.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to exit.
• Keep the store commercial and aligned with company guidelines.
• Follow all company policies and procedures.
• Maintain health, safety, and environmental standards in-store.
• Assist with additional duties as needed by management.

Skills

Team Player

Customer service

Retail & sales

Willingness to learn

Numerical basics

Communication skills

Weekend availability

Job description

JOB MISSION

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties that are required from the management team

REQUIREMENTS FOR SUCCESS

• Team Player
• Demonstrate customer service skills
• A passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Commuting expenses covered
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package