Onsite FSO & Desktop Support Engineer

ITProposal

Tilburg

On-site

EUR 32,000 - 52,000

Full time

14 days+

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Job summary

ITProposal is seeking a Band 2 FSO Engineer/Desktop Support Engineer for our client site in Tilburg, Netherlands. You will provide day-to-day onsite and remote desktop support, troubleshoot hardware and software issues, and manage incidents in a ticketing system.

The role requires at least 2 years of onsite experience, basic networking knowledge, and fluency in English and Dutch. Applicants must be eligible to work in the Netherlands and willing to work after-hours when required.

Qualifications

  • Minimum 2+ years of onsite desktop support experience.
  • Experience using ITSM/ticketing tools in a corporate environment.
  • Basic networking knowledge and troubleshooting experience.

Responsibilities

  • Provide first and second-line technical support for end users.
  • Troubleshoot hardware, software, printer, and application issues.
  • Provide onsite and remote desktop support services.
  • Log, track, update, and resolve incidents in the ticketing system.
  • Support Windows OS and Microsoft Office applications.
  • Install, configure, and troubleshoot desktops, laptops, and peripherals.

Skills

Analytical abilities
Troubleshooting
Communication
Customer service
Multitasking
Documentation

Education

Bachelor's degree in Computer Science/IT
CompTIA A+
Microsoft Certified Professional (MCP)

Tools

Windows 7/8/10 support
Microsoft 365
Active Directory & GPO
Printer support
Cisco Jabber
Mobile Device Management (iOS/Android)
MacOS support

Job description

ITProposal is seeking a Band 2 FSO Engineer/Desktop Support Engineer for our client site in Tilburg, Netherlands. You will provide day-to-day onsite and remote desktop support, troubleshoot hardware and software issues, and manage incidents in a ticketing system.

The role requires at least 2 years of onsite experience, basic networking knowledge, and fluency in English and Dutch. Applicants must be eligible to work in the Netherlands and willing to work after-hours when required.

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