Onsite Support Engineer - Hardware & Software Pro (NL)

Valid Netherlands; Den Haag; Hybrid; EUR 30,132 - 39,060; Full time

Benefits offered by this job

Leased car

Training budget

Laptop and supplies for remote work

Job summary

Valid Netherlands is seeking a Support Engineer to act as a technical expert resolving hardware and software issues. This role requires strong communication skills and a technical background for client support both onsite and through a service desk.

The ideal candidate holds an MBO education and has experience in IT service desk roles, with proficiency in Office 365 and Windows 11.

Benefits include a competitive salary range, a leased car, and training budget for further development.

Qualifications

• MBO education focused on IT, level 3 or 4.
• Experience in IT service desk or local on-site support.
• Strong knowledge of Office 365 and Windows 11.

Responsibilities

• Resolve hardware and software issues for end users.
• Deliver and install hardware while providing ongoing support.
• Build and maintain strong client relationships through regular meetings.

Skills

Problem-solving skills

Client relationship management

Knowledge of Office 365

Fluency in Dutch

Good command of English

Education

Completed MBO education (level 3 or 4), IT-related

Tools

Hardware troubleshooting tools

Windows 11

Smartphones

Job description

Valid Netherlands is seeking a Support Engineer to act as a technical expert resolving hardware and software issues. This role requires strong communication skills and a technical background for client support both onsite and through a service desk.

The ideal candidate holds an MBO education and has experience in IT service desk roles, with proficiency in Office 365 and Windows 11.

Benefits include a competitive salary range, a leased car, and training budget for further development.