Onsite 2nd-Line Desktop Support Engineer (Windows/O365)

Parallel Consulting; Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading technology firm in the Netherlands is looking for a 2nd Line Support Engineer to handle desktop support, installation, repair, and maintenance of hardware and software at customer sites. The ideal candidate will have 3 years of onsite support experience, be fluent in Dutch, and possess strong troubleshooting skills in Windows and Office 365. This role offers a long-term contract opportunity within a highly reputable organization.

Qualifications

• 3 years’ experience of onsite support, 1st/2nd line Support.
• Strong troubleshooting skills in Windows, Office 365.

Responsibilities

• Perform break/fix support and new installations for laptops and desktops.
• Apply deep knowledge of hardware and software to troubleshoot and resolve escalated incidents.

Skills

Troubleshooting skills in Windows

Troubleshooting skills in Office 365

Fluent in Dutch

Job description

A leading technology firm in the Netherlands is looking for a 2nd Line Support Engineer to handle desktop support, installation, repair, and maintenance of hardware and software at customer sites. The ideal candidate will have 3 years of onsite support experience, be fluent in Dutch, and possess strong troubleshooting skills in Windows and Office 365. This role offers a long-term contract opportunity within a highly reputable organization.