2nd-Line Deskside Support Engineer - Dutch & Windows

Liberty Towers; Emmen; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading technology support company is hiring a 2nd Line Deskside Support Engineer in Emmen, Netherlands. This hands-on role involves providing 2nd line tech support directly to end users. Key responsibilities include troubleshooting Windows issues, managing user access through Active Directory, resolving connectivity issues, and handling device setups. Candidates should possess native Dutch skills, strong Windows OS knowledge, and be within commuting distance to Emmen. Immediate start available.

Qualifications

• Native Dutch and English language skills required.
• Strong knowledge of Windows OS, Active Directory and networking.
• Ability to start at short notice.
• Must be within commuting distance of Emmen.

Responsibilities

• Provide 2nd line technical support to end users.
• Troubleshoot Windows 10/11 and hardware/software issues.
• Manage user access through Active Directory.
• Resolve LAN and Wi-Fi connectivity issues.
• Handle device setups and installations.
• Manage incidents through ticketing tools.

Skills

Native Dutch language skills (C1 level)

Good professional English

Strong knowledge of Windows OS

Active Directory knowledge

Basic networking knowledge

Job description

A leading technology support company is hiring a 2nd Line Deskside Support Engineer in Emmen, Netherlands. This hands-on role involves providing 2nd line tech support directly to end users. Key responsibilities include troubleshooting Windows issues, managing user access through Active Directory, resolving connectivity issues, and handling device setups. Candidates should possess native Dutch skills, strong Windows OS knowledge, and be within commuting distance to Emmen. Immediate start available.