L2 Desktop Support Engineer – Netherlands

Ubique Systems; Drachten; On-site; EUR 30,000 - 45,000; Full time

Job summary

A leading IT services company in Friesland, Netherlands is seeking Desktop Support L2 Engineers to provide customer-facing technical support, handle break-fix and support tasks in a Microsoft environment, and manage incident logging. The ideal candidate will have strong experience in IT infrastructure and device management, with the ability to coordinate effectively with vendors. This position is on a contract basis.

Qualifications

• Experience in providing customer-facing technical support.
• Handling Microsoft environments including laptops and desktops.
• Familiarity with IT support for events and emergency response.

Responsibilities

• Provide break-fix support in Microsoft environment.
• Imaging and re-imaging end-user devices as per IT policies.
• Coordinate with vendors for end-user support.

Skills

Customer support

Break-fix support

IT infrastructure support

Incident logging

Tools

Microsoft Office Suite

Network equipment

Mobile devices

Job description

A leading IT services company in Friesland, Netherlands is seeking Desktop Support L2 Engineers to provide customer-facing technical support, handle break-fix and support tasks in a Microsoft environment, and manage incident logging. The ideal candidate will have strong experience in IT infrastructure and device management, with the ability to coordinate effectively with vendors. This position is on a contract basis.