2nd Line Deskside Support Engineer

Liberty Towers; Emmen; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading technology support company is hiring a 2nd Line Deskside Support Engineer in Emmen, Netherlands. This hands-on role involves providing 2nd line tech support directly to end users. Key responsibilities include troubleshooting Windows issues, managing user access through Active Directory, resolving connectivity issues, and handling device setups. Candidates should possess native Dutch skills, strong Windows OS knowledge, and be within commuting distance to Emmen. Immediate start available.

Qualifications

• Native Dutch and English language skills required.
• Strong knowledge of Windows OS, Active Directory and networking.
• Ability to start at short notice.
• Must be within commuting distance of Emmen.

Responsibilities

• Provide 2nd line technical support to end users.
• Troubleshoot Windows 10/11 and hardware/software issues.
• Manage user access through Active Directory.
• Resolve LAN and Wi-Fi connectivity issues.
• Handle device setups and installations.
• Manage incidents through ticketing tools.

Skills

Native Dutch language skills (C1 level)

Good professional English

Strong knowledge of Windows OS

Active Directory knowledge

Basic networking knowledge

Job description

2nd Line Deskside Support Engineer. (L2 EUC)

About the Company

I'm currently recruiting for a 2nd Line Deskside Support Engineer role based in Emmen, Netherlands. This is a hands‑on onsite support role for someone who is comfortable working directly with end users and resolving a broad range of day‑to‑day IT issues across desktops, hardware, software, user access and connectivity.

About the Role

You will be responsible for:

• Providing 2nd line technical support to end users
• Troubleshooting Windows 10/11, hardware and software issues
• Managing user access through Active Directory
• Resolving LAN and Wi‑Fi connectivity issues
• Handling device setups and installations
• Managing incidents through ticketing tools

Qualifications

To be considered, you will need:

• Native Dutch language skills (C1 level) and good professional English
• Strong knowledge of Windows OS, Active Directory and basic networking
• Ability to start at short notice
• To be within daily commuting distance of Emmen

Required Skills

• Strong Windows OS, Active Directory and basic networking knowledge
• Native Dutch (C1) and good English
• Able to start at short notice
• Must be within commuting distance of Emmen

Preferred Skills

• Experience with troubleshooting Windows 10/11, hardware and software issues
• Active Directory user access management
• LAN / Wi‑Fi issue resolution
• Device setup, installations and incident management

Please send

• Your updated CV in English
• Your current location and travel feasibility