Night Front Desk Host: Warm, 24/7 Guest Care

Park Plaza Victoria Amsterdam; Amsterdam; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Birthday bonus

Meal during shift

Pension plan

25 days holiday

Wellbeing day

Travel compensation

Recommend a Friend scheme

8% holiday allowance

Discounted hotel rates

F&B discount

Learning & Development

Job summary

Park Plaza Victoria Amsterdam is seeking a Night Front Office Host to be a friendly, professional point of contact for guests during the night. You will welcome late arrivals, assist with guest requests and manage nightly procedures, ensuring guests feel welcome and well looked after.

You will handle check-ins/outs, support guest queries with care and contribute to accurate nightly financial reporting, while maintaining a calm and service‑moring approach across diverse teams.

Responsibilities

• Handle late check-ins, early check-outs and guest requests with care and a smile.
• Complete night audit procedures, financial reports and administrative tasks accurately.
• Remain calm, organised and professional during night shifts and unexpected situations.

Job description

Park Plaza Victoria Amsterdam is seeking a Night Front Office Host to be a friendly, professional point of contact for guests during the night. You will welcome late arrivals, assist with guest requests and manage nightly procedures, ensuring guests feel welcome and well looked after.

You will handle check-ins/outs, support guest queries with care and contribute to accurate nightly financial reporting, while maintaining a calm and service‑moring approach across diverse teams.