Night Front Desk Host — Elevate Guest Experience & Night Audit

PPHE Hotel Group; Amsterdam; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Birthday bonus

Meal during shift

Industry pension

25 days holiday

Wellbeing day

Travel compensation up to €250 net per

Referral bonus up to €750

8% holiday allowance

Gym access

Discounted hotel rates

Job summary

Park Plaza Victoria Amsterdam, part of PPHE Hotel Group, is seeking a Night Front Office Host to welcome guests overnight and ensure a smooth, memorable stay. You will handle late check-ins, assist guests, and perform nightly financial procedures with professionalism and a smile.

The role emphasizes independent night shift work, strong interpersonal skills, and a commitment to guest care, Comfort and hospitality.

Qualifications

• Experience in Night Front Office or Night Audit is a plus.
• Strong guest service and communication skills.
• Ability to handle late check-ins, early check-outs and guest requests.
• Able to work independently overnight and stay calm under pressure.

Responsibilities

• Manage late check-ins and early check-outs.
• Assist with guest requests and resolve guest complaints.
• Perform night audit procedures and financial reporting.
• Maintain a calm, professional and welcoming environment during night shifts.

Skills

Guest service

Night audit

Communication

Independence

Job description

Park Plaza Victoria Amsterdam, part of PPHE Hotel Group, is seeking a Night Front Office Host to welcome guests overnight and ensure a smooth, memorable stay. You will handle late check-ins, assist guests, and perform nightly financial procedures with professionalism and a smile.

The role emphasizes independent night shift work, strong interpersonal skills, and a commitment to guest care, Comfort and hospitality.