Night Front Desk Host - Overnight Hospitality & Check-In

Hotelprofessionals - Park Plaza Amsterdam Airport; Lijnden; On-site; EUR 28,000 - 33,000; Full time

Benefits offered by this job

Discounted hotel rates (Park Plaza &集团

Food & beverage discount

Travel perks

Annual bonus potential

Night shift allowance

Industry pension plan

Holiday entitlement 25 days

Job summary

Park Plaza Amsterdam Airport is hiring a Night Front Office Host(ess) to ensure a welcoming, safe and seamless experience during overnight hours. You will be the main contact for guests, handling check-ins, requests and night audits while working independently.

The role requires strong English communication, a hospitality mindset, and the ability to stay calm under pressure. Full-time night shifts include weekends and holidays in a vibrant international hotel environment.

Qualifications

• Fluent English communication, written and spoken.
• Ability to work permanent night shifts, including weekends/public holidays.
• Guest-focused hospitality mindset.
• Ability to work independently and stay calm under pressure.
• Strong organisational skills with attention to detail.
• Basic numerical and administrative capabilities.
• Eligible to work in the Netherlands.

Responsibilities

• Welcome guests and ensure smooth check-in/check-out during night hours.
• Be the main point of contact for guests throughout the night.
• Handle guest requests and resolve issues professionally and promptly.
• Perform night audit procedures and complete daily reports.
• Manage reservations, billing and Front Office administration.
• Monitor security procedures and maintain guest/colleague safety.
• Respond to guest inquiries via phone, email and in person.
• Maintain professional communication across departments.
• Ensure compliance with hotel standards and safety regulations.
• Support early departures, late arrivals and overnight operations.

Skills

Strong communication in English

Independence

Organisational skills

Attention to detail

Numerical skills

Tools

PMS systems

Job description

Park Plaza Amsterdam Airport is hiring a Night Front Office Host(ess) to ensure a welcoming, safe and seamless experience during overnight hours. You will be the main contact for guests, handling check-ins, requests and night audits while working independently.

The role requires strong English communication, a hospitality mindset, and the ability to stay calm under pressure. Full-time night shifts include weekends and holidays in a vibrant international hotel environment.