Front Office Host: Create Memorable Stays & Warm Service

PPHE Hotel Group; Amsterdam; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Birthday bonus €250

Meal during shift

Industry pension plan

25 days holiday

Wellbeing day off

Discounted hotel rates

50% F&B discount

Travel compensation

Recommend a friend scheme

8% holiday allowance

Flexible working policy

Annual company parties

Learning & Development opportunities

Onboarding program

Access to hotel gym

Job summary

Park Plaza Victoria Amsterdam is seeking a Front Office Host(ess) to warmly welcome guests and manage check-in/check-out with a smile. You will handle guest requests with a can-do attitude and ensure memorable stays through excellent service.

We value strong communication in English, a guest-centric mindset, and experience in front office roles. This position offers opportunities within the Park Plaza/PPHE family across Europe.

Qualifications

• Excellent interpersonal skills with guests and colleagues.
• Strong command of English and clear communication.
• Prior experience in front office or guest services is a plus.

Responsibilities

• Greet guests and manage check-in/check-out with a smile.
• Handle guest requests promptly and courteously to ensure memorable stays.
• Coordinate with hotel teams to deliver seamless service and guest satisfaction.

Skills

Interpersonal skills

English proficiency

Customer service

Communication skills

Job description

Park Plaza Victoria Amsterdam is seeking a Front Office Host(ess) to warmly welcome guests and manage check-in/check-out with a smile. You will handle guest requests with a can-do attitude and ensure memorable stays through excellent service.

We value strong communication in English, a guest-centric mindset, and experience in front office roles. This position offers opportunities within the Park Plaza/PPHE family across Europe.