Front Office Host: Create Memorable Guest Experiences

Park Plaza; Amsterdam; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Birthday bonus

Competitive salary

Tasty meal during shift

Industry pension plan

25 days holiday

Wellbeing day

Travel compensation

Employee discounts

Job summary

Park Plaza Victoria Amsterdam is seeking a Front Office Host(ess) to greet guests with warmth and deliver memorable service from check-in to check-out. You will work in a diverse team, using strong English skills to handle requests promptly and ensure an exceptional guest experience.

You will join a supportive environment with growth opportunities across Europe within PPHE Hotel Group, and enjoy benefits such as employee discounts and a welcoming, guest-focused culture.

Qualifications

• Have excellent interpersonal skills and able to connect with others.
• Manage requests promptly, helpfully, politely and with a caring attitude.
• Will be responsible for a smooth check in and check out process as well as taking ownership in making the guests’ stay memorable.
• Possess a good command of English and has excellent communication skills.

Responsibilities

• Deliver smooth check-in and check-out experiences.
• Address guest requests with a friendly, professional approach.
• Contribute to making each guest stay memorable and exceed expectations.

Skills

Interpersonal skills

English proficiency

Customer service

Communication skills

Job description

Park Plaza Victoria Amsterdam is seeking a Front Office Host(ess) to greet guests with warmth and deliver memorable service from check-in to check-out. You will work in a diverse team, using strong English skills to handle requests promptly and ensure an exceptional guest experience.

You will join a supportive environment with growth opportunities across Europe within PPHE Hotel Group, and enjoy benefits such as employee discounts and a welcoming, guest-focused culture.