Night Front Desk & Guest Services Agent

Marketplace integrations; Utrecht; On-site; EUR 25,000 - 35,000; Full time

Job summary

Marketplace integrations is seeking a dedicated Night Receptionist for our hotel in Utrecht, Netherlands. In this role, you'll ensure our guests have a pleasant and secure stay during the night hours. Your responsibilities will include welcoming guests, checking in and out, resolving inquiries, and handling payments.

The ideal candidate will have excellent communication skills, the ability to handle guest requests efficiently, and preferably some experience with hotel reservation systems. Join us to create memorable experiences for our guests.

Qualifications

• Available to work night shifts, including weekends and holidays.
• Excellent communication skills and professional demeanor.
• Ability to handle guest inquiries and requests efficiently.

Responsibilities

• Welcoming guests upon their arrival during the night shift.
• Checking in guests and providing them with necessary information.
• Processing guest check-outs and payments.

Skills

Excellent communication skills

Customer service skills

Problem-solving skills

Tools

Hotel reservation systems

Office software

Job description

Marketplace integrations is seeking a dedicated Night Receptionist for our hotel in Utrecht, Netherlands. In this role, you'll ensure our guests have a pleasant and secure stay during the night hours. Your responsibilities will include welcoming guests, checking in and out, resolving inquiries, and handling payments.

The ideal candidate will have excellent communication skills, the ability to handle guest requests efficiently, and preferably some experience with hotel reservation systems. Join us to create memorable experiences for our guests.