Front Office Desk Lead | Guest Experience & Shift Coordination

Minor Hotels Europe & Americas; Amsterdam; In loco; EUR 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training program

End of year bonus

Refer-a-friend bonus

Employee rates

Discounts across hotels

Team events

Career growth

Descrizione del lavoro

NH Hotels & Resorts in the Netherlands is seeking a welcoming Front Office receptionist to greet international guests and manage check‑in to check‑out with efficiency and warmth.

You will work with a collaborative team, using Dutch and English fluency, good attention to detail, and basic computer systems knowledge. The role includes training through Minor Hotels Europe & Americas University, end‑of‑year bonuses, staff rates across our hotels, and growth opportunities.

Competenze

• Experience as a receptionist or front office role is preferred.
• Fluent in Dutch and English, with good communication skills.

Mansioni

• Greet guests and manage check-in/check-out in a timely, friendly manner.
• Assist guests with requests and coordinate with hotel teams as needed.
• Maintain smooth front office operations and uphold service standards.

Conoscenze

Dutch language

English language

Attention to detail

Computer skills

Descrizione del lavoro

NH Hotels & Resorts in the Netherlands is seeking a welcoming Front Office receptionist to greet international guests and manage check‑in to check‑out with efficiency and warmth.

You will work with a collaborative team, using Dutch and English fluency, good attention to detail, and basic computer systems knowledge. The role includes training through Minor Hotels Europe & Americas University, end‑of‑year bonuses, staff rates across our hotels, and growth opportunities.