Natural Host Front Desk (Day/Night Shifts)

Minor Hotels Europe & Americas; Eindhoven; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Training programs

Employee rates

Discounts

Team events

Growth opportunities

Salary scale 5

Job summary

NH Hotels & Resorts in The Netherlands seeks a Front Office professional to greet and assist guests from check-in to check-out with a heartfelt service. You will manage arrivals, communicate details to departments, and handle emails during busy morning hours.

We value a natural host attitude, the ability to stay cool under pressure, and interest in learning new hotel systems. Dutch language proficiency is important.

Qualifications

• Helping guests puts a big smile on your face.
• You know how to prioritize and keep your cool during busy moments.
• You are a 'Natural Host'. Experience and a relevant education are useful, but not the most important.
• You like variety in your work and working hours.
• You are interested in computers and enjoy learning new systems.
• You have a good understanding of the Dutch language.

Responsibilities

• Greet and assist international guests from check-in to check-out with a heartfelt service.
• Check today's arrivals and communicate details to the Desk Manager and other departments.
• Handle emails between phone calls, managing the morning rush efficiently.
• Count cash at end of shift and prepare handover for the evening team.
• Support alternating shifts (morning, evening, night) to ensure smooth operations.

Skills

Guest service

Prioritization

Multitasking

Computer systems

Dutch language

Education

Relevant education

Job description

NH Hotels & Resorts in The Netherlands seeks a Front Office professional to greet and assist guests from check-in to check-out with a heartfelt service. You will manage arrivals, communicate details to departments, and handle emails during busy morning hours.

We value a natural host attitude, the ability to stay cool under pressure, and interest in learning new hotel systems. Dutch language proficiency is important.