Front Office Desk Manager | Guest Experience Leader

Minor Hotels; Amsterdam; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free online & offline training

End of year bonus (up to 100% of月ly.gp

Refer-a-friend bonus (500 EUR)

Employee rates starting from €36 in酒店

Discounts in F&B outlets

Team building events

Growth opportunities in Minor Hotels

Horeca CLA scale 6 salary basis

Job summary

NH Hotels & Resorts is seeking a Front Office receptionist in Amsterdam to welcome international guests from check-in to check-out. You will start early shifts, manage the morning rush, and coordinate with other departments to ensure a seamless guest experience.

Ideal candidates have experience as a receptionist, can set priorities, and communicate well in Dutch and English. A dynamic team environment, welcoming guests, and maintaining high service standards are key aspects of this role.

Qualifications

• You are good at setting priorities and have solid command of Dutch and English.
• You are accurate and comfortable with computer systems.
• You enjoy variety and teamwork in a guest-facing role.

Responsibilities

• You will be the first point of contact for international guests from check-in to check-out.
• Handle morning rush, check arrivals, and communicate details to other departments.
• Process emails and support front office operations during your shift.

Skills

Dutch language

English language

Attention to detail

Computer systems

Job description

NH Hotels & Resorts is seeking a Front Office receptionist in Amsterdam to welcome international guests from check-in to check-out. You will start early shifts, manage the morning rush, and coordinate with other departments to ensure a seamless guest experience.

Ideal candidates have experience as a receptionist, can set priorities, and communicate well in Dutch and English. A dynamic team environment, welcoming guests, and maintaining high service standards are key aspects of this role.