Night & Evening Receptionist - Guest Experience Lead

Novotel Amsterdam City; Amsterdam; On-site; EUR 28,000 - 33,000; Full time

Benefits offered by this job

Night surcharge 15%

Vacation days 25

Referral bonus

Guest overnight stay

Hotel discounts

Free parking

Travel allowance

Gym access

Job summary

Novotel Amsterdam City is seeking a Late & Night Receptionist to join our team. You will greet guests, handle check-ins/outs, and provide night-time assistance with a friendly, professional approach. Shifts run from 15:00 to 23:00 and 23:00 to 07:00, and you will be the key link between evening and morning staff.

We value flexibility, good English communication, and a willingness to work nights. Prior reception experience and Opera PMS knowledge are advantageous, with a supportive team of about

Qualifications

• Experience in a hotel reception role.
• Strong English communication skills; Dutch preferred.
• Experience with Opera PMS or Opera Cloud or similar systems.
• Flexible to evening and night shifts.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Serve as the night-time point of contact and ensure smooth administrative handovers.

Skills

Reception experience

English proficiency

Dutch knowledge

Opera PMS (Opera Cloud)

Tools

Opera PMS

Job description

Novotel Amsterdam City is seeking a Late & Night Receptionist to join our team. You will greet guests, handle check-ins/outs, and provide night-time assistance with a friendly, professional approach. Shifts run from 15:00 to 23:00 and 23:00 to 07:00, and you will be the key link between evening and morning staff.

We value flexibility, good English communication, and a willingness to work nights. Prior reception experience and Opera PMS knowledge are advantageous, with a supportive team of about