Late & Night Receptionist

Hotelprofessionals - Novotel Amsterdam City; Amsterdam; On-site; EUR 30,000 - 33,000; Full time

Benefits offered by this job

Night surcharge 15%

25 vacation days

Guest experience night stay

Accor hotel discounts worldwide

Free parking

Fitness room access

Travel allowance

Job summary

Novotel Amsterdam City, part of the Accor group, invites you to join our close-knit team as a Late & Night Receptionist. You will welcome guests, assist with questions, and handle check-in and check-out during the 3 pm–11 pm and 11 pm–7 am shifts.

We value flexibility, strong English skills, and a hospitality mindset. The role offers a competitive gross salary, a 15% night surcharge, 25 vacation days, and access to our staff academy and hotel discounts across Accor properties.

Qualifications

• Experience in a reception role, preferably in a hotel.
• Strong verbal and written communication skills and excellent knowledge of the English language (Dutch preferred).

Responsibilities

• Assist guests with questions and check them in and out.
• Be the night-time point of contact during evening and night shifts.

Skills

Reception experience

Communication skills

English language

Tools

Opera PMS

Job description

NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands.

Novotel Amsterdam City
Novotel Amsterdam City is one of the largest 4‑star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.

At Novotel Amsterdam City, passion, quality, and professionalism are at the heart of everything we do. With genuine attention and an authentic approach, we ensure that our guests feel welcome and return with pleasure. You will be part of a close‑knit team of around 135 colleagues, where we know each other, support each other, and enjoy our work together.

Are you at your best at night, even when it comes to work? Then this is the perfect opportunity for you!

Your shift as a Late & Night Receptionist

Together with your colleagues, you ensure that our guests have a pleasant stay. This includes helping guests with questions and checking them in and out. The team you will work with is young, social, and spontaneous. As a Late & Night Receptionist, you will work the evening (3 pm - 11 pm) and night shifts (11 pm - 7 am). You are an important link between the evening and morning shifts, ensuring a smooth administrative transition. Additionally, you are the point of contact for our guests during the night. We are looking for someone who is flexible and can adapt well to varying work hours.

What do we offer?

Novotel Amsterdam City is one of the largest hotels of the worldwide AccorHotels, and that works out great for you! We have our own Academy with numerous training opportunities. Furthermore, we offer:

• A gross monthly salary above the hospitality CAO, € 2,711.54 based on a full-time (38-hour) workweek;
• A night surcharge of 15% on top of your salary;
• 25 vacation days per year based on a full-time contract;
• A referral bonus of €250 if you bring in new colleagues;
• After your probation period, you are invited for a guest experience, where you stay one night at Novotel Amsterdam City with +1. This includes breakfast, dinner and drinks in our bar;
• Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
• Free parking at the hotel and a travel allowance from 5 km.
• Free use of our Technogym fitness room.

Who are we looking for?

We are looking for someone with passion for hospitality, someone who is enthusiastic and outgoing, is flexible, and has an eye for detail. Additionally, you have:

• Experience in a reception role, preferably in a hotel;
• Strong verbal and written communication skills and excellent knowledge of the English language, preferably also Dutch;
• Experience with PMS Opera / Opera Cloud or similar systems;
• Flexible to work evening and night shifts.

Interested?

Are you interested to take your next step in your career and join our team? For further questions, feel free to reach out to us via [phone] for more information.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime