Late & Night Receptionist

Accor; Amsterdam; On-site; EUR 28,000 - 33,000; Full time

Benefits offered by this job

Night surcharge 15%

25 vacation days

Referral bonus €250

Guest experience night with breakfast

Hotel discounts on stays & F&B

Free parking at hotel

Travel allowance (5 km)

Free gym access

Job summary

Novotel Amsterdam City is seeking a Late & Night Receptionist in Amsterdam to ensure guests have a pleasant stay. You will check guests in and out, assist with questions, and bridge the evening and morning shifts from 3 pm to 7 am. The team is young, social, and adaptable to varying hours.

Fluency in English is required; Dutch is a plus. You will be part of the Accor family with opportunities for growth and benefits in a busy hotel environment.

Qualifications

• Experience in hospitality or reception roles.
• Strong verbal and written English; Dutch helpful.

Responsibilities

• Check guests in and out and handle guest queries.
• Serve as night-time point of contact and ensure smooth admin handover between shifts.

Skills

Hospitality

Team player

English fluency

Dutch helpful

Communication

Tools

PMS Opera/Opera Cloud

Job description

Company Description

NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands.

Novotel Amsterdam City

Novotel Amsterdam City is one of the largest 4-star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.

At Novotel Amsterdam City, passion, quality, and professionalism are at the heart of everything we do. With genuine attention and an authentic approach, we ensure that our guests feel welcome and return with pleasure. You will be part of a close‑knit team of around 135 colleagues, where we know each other, support each other, and enjoy our work together.

Are you at your best at night, even when it comes to work? Then this is the perfect opportunity for you!

Job Description

Your shift as a Late & Night Receptionist

Together with your colleagues, you ensure that our guests have a pleasant stay. This includes helping guests with questions and checking them in and out. The team you will work with is young, social, and spontaneous. As a Late & Night Receptionist, you will work the evening (3 pm - 11 pm) and night shifts (11 pm - 7 am). You are an important link between the evening and morning shifts, ensuring a smooth administrative transition. Additionally, you are the point of contact for our guests during the night. We are looking for someone who is flexible and can adapt well to varying work hours.

Qualifications

Who are we looking for?

We are looking for someone with passion for hospitality, someone who is enthusiastic and outgoing, is flexible, and has an eye for detail. Additionally, you have:

• Experience in a reception role, preferably in a hotel;
• Strong verbal and written communication skills and excellent knowledge of the English language, preferably also Dutch;
• Experience with PMS Opera / Opera Cloud or similar systems;
• Flexibleto work evening and night shifts.

What do we offer?

Novotel Amsterdam City is one of the largest hotels of the worldwide AccorHotels, and that works out great for you! We have our own Academy with numerous training opportunities. Furthermore, we offer:

• A gross monthly salary above the hospitality CAO, € 2,711.54 based on a fulltime (38-hour) workweek;
• A night surcharge of 15% on top of your salary;
• 25 vacation days per year based on a full-time contract;
• A referral bonus of €250 if you bring in new colleagues;
• After your probation period, you are invited for a guest experience, where you stay one night at Novotel Amsterdam City with +1. This includes breakfast, dinner and drinks in our bar;
• Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
• Free parking at the hotel and a travel allowance from 5 km.
• Free use of our Technogym fitness room.

Additional Information

Interested?

Are you interested to take your next step in your career and join our team? For further questions, feel free to reach out to us via [phone] for more information.