Late & Night Receptionist

Novotel Hotels; Amsterdam; On-site; EUR 29,000 - 38,000; Full time

Benefits offered by this job

Salary above CAO

Night surcharge

25 vacation days

Referral bonus

Guest experience night

Hotel discounts

Free parking

Travel allowance

Fitness room access

Job summary

Novotel Amsterdam City is seeking a Late & Night Receptionist to welcome guests, check them in and out, and handle inquiries during evening and night hours (3 pm–11 pm and 11 pm–7 am). You will be the link between shifts, ensuring a smooth administrative handover and providing night-time guest support.

Fluency in English is essential; Dutch is a plus, and previous hotel reception experience is preferred. Join our vibrant team of about 135 colleagues and enjoy staff benefits, including discounts,

Qualifications

• Experience in a hotel reception role.
• Strong verbal and written English; Dutch preferred.
• Familiarity with PMS Opera or Opera Cloud.

Responsibilities

• Check guests in and out and handle inquiries.
• Serve as night-time link between evening and morning shifts.
• Provide night-time guest support and ensure smooth administration.

Skills

Reception experience

English fluency

Dutch proficiency

Communication skills

Tools

PMS Opera / Opera Cloud

Job description

Company Description

Novotel Amsterdam City is one of the largest 4‑star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.

Company Description

NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands.

Novotel Amsterdam City is one of the largest 4‑star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.

At Novotel Amsterdam City, passion, quality, and professionalism are at the heart of everything we do. With genuine attention and an authentic approach, we ensure that our guests feel welcome and return with pleasure. You will be part of a close‑knit team of around 135 colleagues, where we know each other, support each other, and enjoy our work together.

Are you at your best at night, even when it comes to work? Then this is the perfect opportunity for you!

Job Description

Your shift as a Late & Night Receptionist

Together with your colleagues, you ensure that our guests have a pleasant stay. This includes helping guests with questions and checking them in and out. The team you will work with is young, social, and spontaneous. As a Late & Night Receptionist, you will work the evening (3 pm - 11 pm) and night shifts (11 pm - 7 am). You are an important link between the evening and morning shifts, ensuring a smooth administrative transition. Additionally, you are the point of contact for our guests during the night. We are looking for someone who is flexible and can adapt well to varying work hours.

Qualifications

Who are we looking for?

We Are Looking For Someone With Passion For Hospitality, Someone Who Is Enthusiastic And Outgoing, Is Flexible, And Has An Eye For Detail. Additionally, You Have

• Experience in a reception role, preferably in a hotel;
• Strong verbal and written communication skills and excellent knowledge of the English language, preferably also Dutch;
• Experience with PMS Opera / Opera Cloud or similar systems;
• Flexible to work evening and night shifts.

What do we offer?

Novotel Amsterdam City Is One Of The Largest Hotels Of The Worldwide AccorHotels, And That Works Out Great For You! We Have Our Own Academy With Numerous Training Opportunities. Furthermore, We Offer

• A gross monthly salary above the hospitality CAO, € 2,711.54 based on a full-time (38-hour) workweek;
• A night surcharge of 15% on top of your salary;
• 25 vacation days per year based on a full-time contract;
• A referral bonus of €250 if you bring in new colleagues;
• After your probation period, you are invited for a guest experience, where you stay one night at Novotel Amsterdam City with +1. This includes breakfast, dinner and drinks in our bar;
• Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
• Free parking at the hotel and a travel allowance from 5 km.
• Free use of our Technogym fitness room.