Night & Evening Receptionist: Guest Experience Expert

Hotelprofessionals - Novotel Amsterdam City; Amsterdam; On-site; EUR 30,000 - 33,000; Full time

Benefits offered by this job

Night surcharge 15%

25 vacation days

Guest experience night stay

Accor hotel discounts worldwide

Free parking

Fitness room access

Travel allowance

Job summary

Novotel Amsterdam City, part of the Accor group, invites you to join our close-knit team as a Late & Night Receptionist. You will welcome guests, assist with questions, and handle check-in and check-out during the 3 pm–11 pm and 11 pm–7 am shifts.

We value flexibility, strong English skills, and a hospitality mindset. The role offers a competitive gross salary, a 15% night surcharge, 25 vacation days, and access to our staff academy and hotel discounts across Accor properties.

Qualifications

• Experience in a reception role, preferably in a hotel.
• Strong verbal and written communication skills and excellent knowledge of the English language (Dutch preferred).

Responsibilities

• Assist guests with questions and check them in and out.
• Be the night-time point of contact during evening and night shifts.

Skills

Reception experience

Communication skills

English language

Tools

Opera PMS

Job description

Novotel Amsterdam City, part of the Accor group, invites you to join our close-knit team as a Late & Night Receptionist. You will welcome guests, assist with questions, and handle check-in and check-out during the 3 pm–11 pm and 11 pm–7 am shifts.

We value flexibility, strong English skills, and a hospitality mindset. The role offers a competitive gross salary, a 15% night surcharge, 25 vacation days, and access to our staff academy and hotel discounts across Accor properties.