Luxury Front Desk Host: Create Memorable Guest Moments

Hotelprofessionals; Amsterdam; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Free Hyatt nights 12 per year

F&B discounts 20%

Travel allowance within 5 km

Uniform and in-house laundry

25 vacation days

Team outings

Career growth

Well-being programs

Diversity & inclusion

Job summary

Andaz Amsterdam Prinsengracht is seeking a Front Office professional to greet guests and set the tone for a memorable stay in Amsterdam. You will manage check-ins/check-outs, assist with inquiries, and provide tailored recommendations to elevate each guest’s experience.

We value English communication, initiative, and a keen eye for detail. If you are eligible to work in the Netherlands and thrive in a luxury hospitality environment, this is your opportunity to join an exceptional team at Andaz

Qualifications

• Minimum 1 year of experience in a front office role at a luxury or lifestyle hotel.
• Strong English communication; Dutch is a plus.
• Proactive, detail-oriented, and eager to learn.
• Authorized to work in the Netherlands (EU/EEA passport or valid work permit).

Responsibilities

• Deliver unforgettable first impressions, greeting guests with warmth and enthusiasm.
• Manage check-ins and check-outs, handle inquiries, and offer tailored recommendations to elevate each guest’s experience.
• Act as a host, assisting with luggage and concierge services with a smile.
• Resolve guest concerns with empathy, ensuring complete guest satisfaction.

Skills

Front office experience

English communication

Initiative & detail orientation

Work authorization Netherlands

Job description

Andaz Amsterdam Prinsengracht is seeking a Front Office professional to greet guests and set the tone for a memorable stay in Amsterdam. You will manage check-ins/check-outs, assist with inquiries, and provide tailored recommendations to elevate each guest’s experience.

We value English communication, initiative, and a keen eye for detail. If you are eligible to work in the Netherlands and thrive in a luxury hospitality environment, this is your opportunity to join an exceptional team at Andaz