Front Office Employee (Full-time)

Hotelprofessionals; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Salary from €2711.54 gross/month

25 days holiday

Referral bonus €250

Travel allowance

Guest experience night after probation

Hotel discounts

Free parking

Gym access

Staff meals

Job summary

Novotel Amsterdam City is seeking a friendly Front Office team member to join our busy hotel in Amsterdam. You will greet guests, manage check-in and check-out, and collaborate with a professional English-speaking team to ensure a memorable stay.

Experience with Opera PMS or similar systems is a plus, and you will be part of a full-time 38-hour week. We value attention to detail and a proactive, guest-centric mindset.

Qualifications

• Preferably prior Front Office experience.
• Strong verbal and written English skills.
• Available to work 5 days a week.
• Experience with PMS Opera / Opera Cloud or similar systems.

Skills

Front Office experience

English language

Opera PMS experience

Tools

Opera PMS

Job description

Company Description

Novotel Amsterdam City is one of the largest 4‑star hotels in the Netherlands. As a strong and trusted brand within the international Accor group, we offer 610 guest rooms, 1,300 m² of meeting facilities, and several vibrant F&B outlets. Every day, we welcome more than 500 guests and take pride in delivering the exceptional service they deserve.

NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands.

Who are we looking for?

We are looking for enthusiastic, outgoing team member, who has a true passion for hospitality, likes to work within a team, is flexible with an eye for detail. Besides this you have:

• Preferably, previous experience in Front Office;
• Strong verbal and written communication skills and excellent knowledge of the English language;
• You are available for 5 days a week;
• Experience with PMS Opera / Opera Cloud or with similar systems.

What do we offer you?

Novotel Amsterdam City Is One Of The Largest Accor Hotels And That Brings Many Advantages! We Have Plenty Of Growth Opportunities In Our Hotel And Worldwide. We Also Offer

• A gross salary starting from € 2.711,54 based on a full-time 38-hour contract based on scale % from the Horeca CAO;
• 25 days holiday allowance based on a full-time 38-hour contract;
• A referral bonus of € 250 if you bring in new colleagues;
• Excellent travel allowance from 5.0 km;
• After your probation period, you are invited for a guest experience, where you stay one night at Novotel Amsterdam City with +1. This includes breakfast, dinner and drinks in our bar;
• Huge discounts on stays & Food & Beverage in all Accor hotels worldwide;
• Free parking and free use of our Technogym fitness room;
• Daily use of lunch or dinner in the staff canteen.