Lab IT Field Service Engineer – On‑Site Support

Eurofins Scientific - Nederland; Amsterdam; On-site; EUR 42,000 - 56,000; Full time

Job summary

Eurofins TMFI in Maastricht is seeking an IT Field Service Engineer to deliver on-site IT support to laboratory staff and business users, ensuring Windows environments run smoothly and securely. You will travel monthly to Bruges, Cologne, and Amsterdam, and support audits and asset management.

You will install and configure hardware and software, resolve incidents, assist with IT rollouts, and work with Infrastructure teams to maintain a compliant IT environment across sites.

Qualifications

• Has 3+ years of experience in IT Field Service, Desktop Support, or a similar role.
• Has strong knowledge of Windows environments and hardware troubleshooting.
• Has experience with tools such as Intune, SCCM, and laptop imaging.
• Is familiar with IT service management practices such as ITIL.
• Communicates clearly and is customer-focused.
• Is able to work independently across multiple locations (Maastricht, Brugge, Keulen, Amsterdam).
• Is fluent in English; proficiency in Dutch is preferred.
• Has a valid Dutch driving license.

Responsibilities

• Deliver a professional, customer-focused service to laboratory staff and business users.
• Communicate clearly with users regarding progress, resolution, and next steps.
• Build positive working relationships with site staff and IT colleagues.

Skills

Windows environments

Hardware troubleshooting

Intune

SCCM

Laptop imaging

ITIL

English fluency

Dutch preferred

Dutch driving license

Tools

Intune

SCCM

Remote monitoring tools

Job description

Eurofins TMFI in Maastricht is seeking an IT Field Service Engineer to deliver on-site IT support to laboratory staff and business users, ensuring Windows environments run smoothly and securely. You will travel monthly to Bruges, Cologne, and Amsterdam, and support audits and asset management.

You will install and configure hardware and software, resolve incidents, assist with IT rollouts, and work with Infrastructure teams to maintain a compliant IT environment across sites.