Italian-Speaking Customer Experience Agent - Hybrid

arcavindi; Duiven; Hybrid; EUR 35,000 - 48,000; Full time

Benefits offered by this job

25 days paid holiday

8% holiday allowance

Commuting allowance

Job summary

arcavindi in Gelderland is seeking a Customer Service Representative to enhance customer satisfaction across various channels including phone, email, and social media. The role entails handling complaints with empathy while supporting sales efforts.

Applicants should have solid experience in customer service, with strong communication skills and the ability to manage multiple priorities. This position offers opportunities for professional growth in a dynamic, people-first environment.

Qualifications

• Proven experience in customer service or sales environments.
• Excellent verbal and written communication skills.
• Strong problem-solving skills with resilience under pressure.

Responsibilities

• Deliver excellent customer service and communication across multiple channels.
• Handle complaints with professionalism and empathy.
• Support sales and buying conversations.

Skills

Customer service experience

Verbal communication

Problem-solving skills

CRM systems proficiency

Empathy in communication

Job description

arcavindi in Gelderland is seeking a Customer Service Representative to enhance customer satisfaction across various channels including phone, email, and social media. The role entails handling complaints with empathy while supporting sales efforts.

Applicants should have solid experience in customer service, with strong communication skills and the ability to manage multiple priorities. This position offers opportunities for professional growth in a dynamic, people-first environment.