Internship Front Office - NH City Centre Amsterdam

Hesperia group; Amsterdam; Hybrid; EUR 7,600 - 9,100; Full time

Benefits offered by this job

€750 gross/month

Training opportunities

Employee rate benefits

Discounts in F&B outlets

Team events

Growth opportunities

Job summary

NH City Centre Amsterdam is seeking a Front Office Intern to support daily guest services in a busy city hotel. After training, you will check guests in and out and handle essential front-office tasks to ensure smooth operations.

You will learn upselling, guest queries, and practical administrative duties, while contributing to a welcoming team atmosphere. Fluency in Dutch and English and a proactive, guest-focused attitude are essential.

Qualifications

• You are approachable and energetic with (international) guests.
• You are accurate and flexible.
• You have a perfect command of Dutch and English.

Responsibilities

• Front Office Intern supports daily guest services and checks guests in/out after training.
• Performs essential administrative tasks to manage Front Office operations.
• Maintains close contact with guests and provides information and upselling opportunities.
• Learns handling of guest inquiries and complaints to ensure excellent service.
• Contributes to a positive, friendly team atmosphere.

Skills

Approachable

Guest interaction (international)

Accuracy & flexibility

Dutch language

English language

Customer service

Job description

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Internship Front Office - NH City Centre Amsterdam

Date: Sep 13, 2026

Location: Amsterdam, NL The Netherlands

Department: Front Office

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

A compensation of € 750 gross per month for all your hard work.

Free online & offline training organized by our own University.

Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.

Team building events, trips and holiday parties.

The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

What Makes You a Great Fit

• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate andflexible;
• You have a perfect command of the Dutch and English language;
• You always strive for perfect service.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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