Internship Front Office - NH Collection Amsterdam Flower Market

Hesperia group; Amsterdam; Hybrid; EUR 7,800 - 8,900; Full time

Benefits offered by this job

750€ gross/month

Online & offline training

Employee hotel rates from €36

F&B discounts 30%

Friends & Family discounts 25%

Team building events

Career growth worldwide

Job summary

NH Collection is seeking a Front Office Intern in Amsterdam to help deliver a warm, efficient guest experience. After training, you will check guests in and out, perform essential front desk tasks, and engage with guests to provide information and upsell services.

You will learn and apply guest relations, upselling, and complaint handling while contributing to a welcoming team environment. Start date is September 2026 in a hospitality-focused role.

Qualifications

• Available from September 2026 and has hospitality experience.
• Approachable person with good guest interactions.
• Energetic working with international guests.
• Accurate and flexible in a dynamic hotel front desk.
• Excellent command of English, both written and spoken.
• Strives for perfect service in guest experiences.

Responsibilities

• Support front office operations after training and assist check-in/out.
• Handle administrative tasks essential for front office management.
• Maintain close guest contact and provide information and upselling opportunities.
• Assist with handling complaints professionally and promptly.
• Contribute to a positive team atmosphere and guest welcome.

Skills

Hospitality experience

Approachable

International guests

Accuracy & flexibility

English proficiency

Service excellence

Job description

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Date: Aug 25, 2026

Location

Amsterdam, NL The Netherlands

Department: Front Office

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China.You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments.Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention.You will be part of a brand that places extraordinary feelings at the heart of everything it does.

Beyond the ordinary: Your Benefits at NH Collection

• A compensation of € 750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Day-to-Day at NH Collection

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

Excellence begins with you – Your qualities

• You are available from September 2026 and have experience in hospitality;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate andflexible;
• You have a perfect command of the English language;
• You always strive for perfect service.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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