Internship Front Office - NH Den Haag

Hesperia group; Den Haag; Hybrid; EUR 7,100 - 9,600; Full time

Benefits offered by this job

750 gross per month

Free online & offline training

Employee rates starting from €36

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events

Grow within our company worldwide

Job summary

NH Hotels & Resorts in The Hague is seeking an enthusiastic Front Office Intern to help deliver exceptional guest experiences. After training, you will check guests in and out, handle administrative tasks, and assist with information and upselling.

You’ll work with international guests, maintain a friendly team atmosphere, and contribute to service excellence with a focus on accuracy and a welcoming attitude.

Qualifications

• You are a student.
• You are available to start as soon as possible.
• You are an approachable person.
• You get energy from working with (international) guests.
• You are accurate and flexible.
• You have a perfect command of the English language; Dutch is an advantage.
• You always strive for perfect service.

Responsibilities

• Provide a great guest experience and assist in Front Office operations.
• After a training period, you will check in and out independently and handle all necessary admin tasks.
• Maintain close contact with guests and answer their questions, providing information.
• You will learn upselling and complaint handling.
• Create a great team atmosphere so all guests are welcomed with a smile.

Skills

English fluency

Approachability

Interpersonal skills

Customer service

Attention to detail

Adaptability

Education

Student status

Job description

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Date: Sep 1, 2026

Location: The Hague, NL The Netherlands

Department: Front Office

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

What are we looking for?

• You are a student;
• You are available to start as soon as possible;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate andflexible;
• You have a perfect command of the English language; Dutch is an advantage;
• You always strive for perfect service.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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