Internship Front Office - NH Amsterdam Leidseplein

StudentJob; Amsterdam; On-site; EUR 8,000 - 9,000; Full time

Benefits offered by this job

€750 gross salary

Refer-a-friend bonus (€500)

Free training courses

Employee discounts

Team building events

Job summary

NH Hotels & Resorts in Amsterdam is looking for a Front Office Intern. This role involves greeting guests and ensuring their stay is pleasant and memorable through excellent service.

You will manage check-ins and check-outs and assist guests with inquiries, all while developing your skills in a supportive team environment. The internship offers a compensation of €750 gross per month and various employee benefits, including training opportunities and discounts on hotel stays.

Qualifications

• Available to start in July/August for a minimum of five months.
• Approachable personality.
• Ability to work with international guests.

Responsibilities

• Handle check-ins and check-outs independently.
• Provide guests with recommendations and assist with inquiries.
• Manage essential administrative tasks for Front Office operations.

Skills

English proficiency

Flexibility

Customer service orientation

Education

HBO

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China. You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

As a Front Office Intern, you will contribute to a positive team atmosphere, ensuring every guest feels genuinely welcomed with a warm and friendly approach.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Refer-a-friend bonus (€ 500).
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in web shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office Intern, you are one of the key representatives of the hotel and play an important role in creating a memorable guest experience. After a structured training period, you will independently handle check-ins and check-outs, while managing essential administrative tasks to ensure smooth Front Office operations.

You will maintain close contact with guests, answer their questions, and provide helpful recommendations to enhance their stay. In addition, you will develop valuable skills in areas such as upselling and handling guest feedback and complaints with professionalism and care.

What Makes You a Great Fit

• You are available to start in July/ August for a minimum period of five months;
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate and flexible;
• You have a perfect command of the English language (Dutch is an advantage);
• You always strive for perfect service.

Vaardigheden

• Je beheerst Engels

Opleiding

HBO

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.