Internship Front Office - NH Amsterdam Schiphol Airport

StudentJob; Amsterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

€750 gross per month

Refer-a-friend bonus (€500)

Free training organized by our University

Discount rates in hotels worldwide

Team building events

Job summary

NH Hotels & Resorts in Amsterdam is seeking a Front Office Intern to join their dynamic team. In this important role, you will be responsible for enhancing guest experiences, managing check-in/check-out, and providing exceptional service.

The ideal candidate is approachable, fluent in both Dutch and English, and motivated to work with a diverse clientele. This position offers a gross compensation of €750 per month and various employee benefits, including discounts at hotels and restaurants.

Qualifications

• You are an approachable person.
• You get energy from working with international guests.
• You have a perfect command of the Dutch and English language.

Responsibilities

• Provide a great experience for every hotel guest.
• Check in and out independently.
• Respond to guest questions and provide information.
• Maintain a great team atmosphere.

Skills

Customer service

Flexibility

Communication in English

Knowledge of Dutch

Education

HBO

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.

You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What do we offer?

• A compensation of €750 gross per month for all your hard work.
• Refer-a-friend bonus (€500).
• Free online & offline training organized by our own University.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

What are you going to do?

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

What are we looking for?

• You are an approachable person.
• You get energy from working with (international) guests.
• You are accurate and flexible.
• You have a perfect command of the Dutch and English language.
• You always strive for perfect service.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Are you looking for a new challenge? Apply now!

Salarisomschrijving

In overeenstemming

Dienstverband

Vaardigheden

• Je beheerst Engels

Opleiding

HBO