Internship Back Office - NH Amsterdam Leidseplein

StudentJob; Amsterdam; On-site; EUR 8,400 - 11,000; Full time

Benefits offered by this job

750€ brut maandelijks

Refer-a-friend bonus

Trainingen via NH University

Hotelrates vanaf €36

30% korting F&B

Teamevenementen

Internshipsgroei

Job summary

NH Hotels & Resorts in Amsterdam zoekt een Front Office & Accounting Internship-student. Je bent een belangrijke vertegenwoordiger van het hotel en leert alle administratieve acties die een Front Office draaien.

Na een trainingsperiode check je in en uit, voer je administratieve taken uit en help je KPI's te verbeteren. Je werkt met gasten, leert upselling en klachtbehandeling en ondersteunt SAP-gerelateerde processen zoals AR/Guest Ledger.

Qualifications

• Je volgt een HBO-opleiding in Hospitality/Hotel Management.
• Je bent beschikbaar voor een stageperiode in februari/maart 2027.
• Je hebt affiniteit met cijfers en systemen en kunt gastgericht werken.

Responsibilities

• Verwelkomen en begeleiden van gasten aan de receptie.
• Uitvoeren van Front Office- en accounting-activiteiten na training.
• Ondersteunen bij accounts receivable en kassasoftware (SAP).

Skills

Engels (vloeiend)

Education

HBO in Hospitality/Hotel Management

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China. You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Refer-a-friend bonus (€ 500).
• Free online & offline training organized by our own University.
• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office & Accounting Intern, you are one of the most important representatives of the hotel.

You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling.

Given the combined Front Office & Accounting internship function, you are also responsible for the management of specific sub-administrations (Cash and credit cards, Accounts Receivable, Commissions and other SAP related matters) in our hotel. In addition, you optimize the hotel's KPI scores as much as possible. To this end, you check and advise in the daily processes in the field of Accounts Receivable, Commission, Guest Ledger, and Cash/CC. Lastly, you are responsible for cleaning up the overdue C-clients, Guest ledger and AR discrepancies for a group of customers.

What Makes You a Great Fit

• You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
• You are available to start your internship in February/March 2027.
• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate and flexible;
• You have affinity with numbers and enjoy working with different systems;
• You always strive for perfect service.
• You have a good command of English; additional languages are a plus.
• You are able to provide a school internship agreement.
• You have a residential address in the Netherlands.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

HBO