Internship Back Office - NH Amsterdam Leidseplein

Minor Hotels; Amsterdam; On-site; EUR 7,100 - 9,600; Full time

Benefits offered by this job

Free NH University training

Employee rates

Job summary

Minor Hotels is seeking a Front Office & Accounting Intern in Amsterdam. You will support guest services, learn front office procedures, and assist with daily accounting tasks including Accounts Receivable and commissions.

The role involves working with SAP, improving KPI performance, and learning to manage guest accounts. You should be pursuing a hospitality degree, be available Feb/March 2027, and comfortable with English; residential Netherlands address is preferred.

Qualifications

• Currently pursuing a Hospitality/Hospitality Management degree.
• Strong command of English; additional languages a plus.
• Able to work accurately with numbers and manage guest data.

Responsibilities

• Support front office operations and accounting tasks.
• Assist with check-in/check-out processes and guest communications.
• Handle Accounts Receivable and Commission related activities; use SAP as needed.
• Help optimize KPI scores and resolve overdue accounts for a group of clients.

Skills

Customer service

English proficiency

Attention to detail

Numerical aptitude

Education

Hospitality degree

Tools

SAP

Job description

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Date: Oct 28, 2026

Location:
Amsterdam, NL The Netherlands

Department: Front Office

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Free online & offline training organized by our own University.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office & Accounting Intern, you are one of the most important representatives of the hotel.

You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling.

Given the combined Front Office & Accounting internship function, you are also responsible for the management of specific sub-administrations (Cash and credit cards, Accounts Receivable, Commissions and other SAP related matters) in our hotel. In addition, you optimize the hotel’s KPI scores as much as possible. To this end, you check and advise in the daily processes in the field of Accounts Receivable, Commission, Guest Ledger, and Cash/CC. Lastly, you are responsible for cleaning up the overdue C-clients, Guest ledger and AR discrepancies for a group of customers.

What Makes You a Great Fit

You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.

You are available to start your internship in February/March 2027.

• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate andflexible;
• You have affinity with numbers and enjoy working with different systems;
• You always strive for perfect service.

You have a good command of English; additional languages are a plus.

You are able to provide a school internship agreement.

You have a residential address in the Netherlands.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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