Impactful CI & Operations Lead (Fulfillment)

Picnic; Heerenveen; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

25 vacation days per year

Car lease option

Healthy meals and snacks at locations

Doenpensioen pension plan with ASR

Laptop and smartphone provided

Scale-up atmosphere with impact-driven

International environment and team

Job summary

Picnic is seeking a Continuous Improvement & Operations Manager to lead day-to-day performance across multiple shifts, driving safety, quality, and productivity while translating insights into concrete on-floor actions.

You will own process discipline, manage incidents and planning, and collaborate with cross-functional teams to sustain high-volume fulfillment across Dutch sites, including Heerenveen and Rotterdam.

Qualifications

• Master’s degree in relevant field.
• 3+ years Supply Chain experience.
• Experience handling high-volume, high-SKU workflows.
• Strong analytical skills with data analysis tools.
• Familiarity with Lean and continuous improvement initiatives.
• Fluent in English; Dutch preferred.
• Hands-on experience in automated/semi-automated/manual fulfilment.
• Proven ability to lead teams.

Responsibilities

• Lead daily operations across shifts and drive process improvements.
• Own day-to-day and weekly performance of your area, delivering safety, quality, productivity and delivery KPIs.
• Lead teams across multiple shifts to drive engagement and onboarding on the floor.
• Handle major incidents, set productivity inputs, and manage planning escalations.
• Lead improvement initiatives and support Lean activities to remove friction.
• Drive shift-level results on delivery capacity, UPH, cost, completeness and timeliness.

Skills

Supply chain

Analytical skills

Lean / continuous improvement

Leadership

English fluency

Education

Master’s degree

Tools

Data analysis tools

Job description

Picnic is seeking a Continuous Improvement & Operations Manager to lead day-to-day performance across multiple shifts, driving safety, quality, and productivity while translating insights into concrete on-floor actions.

You will own process discipline, manage incidents and planning, and collaborate with cross-functional teams to sustain high-volume fulfillment across Dutch sites, including Heerenveen and Rotterdam.