Hybrid Team Manager - Central Services & IP Processes

NLO; Den Haag; Hybrid; EUR 47,000 - 66,000; Full time

Benefits offered by this job

Learning & Development budget

Mobility allowance

Hybrid working

Job summary

NLO IPSILON seeks a Team Manager Central Services to lead the validations and renewal processes, ensuring on-time delivery, high quality, and adherence to procedures. You will manage a team of 10+ professionals and drive improvements across functions.

Responsibilities include day-to-day department management, staff coaching, capacity planning, and documenting processes in line with regulations. Fluency in Dutch and English is essential.

Qualifications

• Completed bachelor’s or master’s degree.
• Experience leading in a complex operational environment.
• Excellent Dutch and English language skills.

Responsibilities

• Lead a team of 10+ professionals, ensuring timely, efficient, high-quality validations and renewal processes.
• Manage day-to-day department operations, monitor progress, and optimize staffing.
• Identify bottlenecks and drive concrete continuous-improvement actions with cross-functional colleagues.

Skills

Leadership experience

People development

Process management

Quality assurance

Continuous improvement

Stakeholder management

Dutch and English

MS Office

Education

Bachelor's or Master's degree

Tools

Microsoft Office

Job description

NLO IPSILON seeks a Team Manager Central Services to lead the validations and renewal processes, ensuring on-time delivery, high quality, and adherence to procedures. You will manage a team of 10+ professionals and drive improvements across functions.

Responsibilities include day-to-day department management, staff coaching, capacity planning, and documenting processes in line with regulations. Fluency in Dutch and English is essential.