Hungarian Account Manager – Growth, Renewals & Expansion

TOPdesk; Delft; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free lunch

Barista at the office

2.5% time for volunteer work

Diversity and sustainability focus

Plenty of additional perks

Descripción de la vacante

TOPdesk, an international software company in the Netherlands, is looking for an Account Manager for our Hungarian customers based in Delft. You will be the main commercial contact for your portfolio and collaborate with Consultancy, Support, and Development teams to drive revenue and customer success.

You will own renewals, manage forecasts, and build an expansion pipeline by identifying cross-sell and upsell opportunities.

Formación

• Completed university degree.
• Experience in a customer-facing role with commercial and/or revenue responsibility is preferred.
• Fluent Hungarian and English are required, with German or Dutch also required.
• Strong communication and presentation skills, with an entrepreneurial mindset.
• Confident use of CRM systems for pipeline management and forecasting.

Responsabilidades

• Take full ownership of all contract renewals within your portfolio, including forecasting based on Commit / Best Case / Pipeline.
• Identify risks at an early stage and define concrete mitigation measures.
• Negotiate contractual terms within defined commercial guidelines.
• Build and maintain an active expansion pipeline.
• Identify cross-sell and upsell opportunities based on customer value and needs.
• Segment accounts based on revenue potential and whitespace to prioritize your time.
• Conduct regular, results-oriented customer check-ins.
• Collaborate with Marketing and Product on customer feedback and product needs.
• Work closely with Consultancy and Support to ensure customer success as the foundation for retention and expansion.

Conocimientos

Hungarian (Fluent)

English (Fluent)

Communication skills

Presentation skills

Entrepreneurial mindset

CRM systems usage

Customer-focused

Educación

Bachelor's degree

Herramientas

CRM systems

Descripción del empleo

TOPdesk, an international software company in the Netherlands, is looking for an Account Manager for our Hungarian customers based in Delft. You will be the main commercial contact for your portfolio and collaborate with Consultancy, Support, and Development teams to drive revenue and customer success.

You will own renewals, manage forecasts, and build an expansion pipeline by identifying cross-sell and upsell opportunities.