Head of Enterprise Accounts & Transformation

Qogita EU BV, Qogita UK Ltd; Amsterdam; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Base salary

Hybrid flexibility

Equity package

Pension contributions

Annual learning & development budget

26 days annual leave + 4 personal days

Dog-friendly offices

Home-office setup package

Office socials and offsite

Job summary

Qogita is seeking an Enterprise-focused role to guide our most valuable buyers. You’ll be the right hand to the Head of Enterprise, delivering transformation, tooling, AI projects and strategic initiatives across Account Management.

You will manage a small team of account managers, stay close to major clients, handle escalations, and ensure pricing, orders and delivery run smoothly while using data insights to drive growth.

Qualifications

• 5–8 years of customer-facing experience in account management, customer success, operations, consulting, strategy or project management.

Responsibilities

• Act as the Head of Enterprise's right hand, turning priorities into projects and delivering them.
• Lead transformation projects across Account Management, covering tooling, AI and automation, processes and ways of working.
• Shape account strategy for our largest buyers, including segmentation, account plans and growth levers.
• Manage and develop a small team of account managers who look after our largest buyers.
• Stay close to key enterprise clients, stepping in on escalations and making sure orders, pricing and delivery run flawlessly.
• Analyse performance data (fulfilment rates, claims, pricing trends, account growth) and share insights with clients and internal teams.
• Work with Sales, Logistics and Product to solve client problems and improve workflows.

Skills

Account management

Leadership

Cross-functional work

Analytical thinking

Communication

English fluency

Tools

CRM systems

Data dashboards

Job description

Qogita is seeking an Enterprise-focused role to guide our most valuable buyers. You’ll be the right hand to the Head of Enterprise, delivering transformation, tooling, AI projects and strategic initiatives across Account Management.

You will manage a small team of account managers, stay close to major clients, handle escalations, and ensure pricing, orders and delivery run smoothly while using data insights to drive growth.