Key Account Team Lead - Enterprise Sales

Qogita EU BV, Qogita UK Ltd; Amsterdam; Híbrido; EUR 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary

Hybrid flexibility

Equity package

Pension contributions

Annual learning & development budget

26 days annual leave + 4 personal days

Dog-friendly offices

Home-office setup package

Office socials and offsite

Descripción de la vacante

Qogita is seeking an Enterprise-focused role to guide our most valuable buyers. You’ll be the right hand to the Head of Enterprise, delivering transformation, tooling, AI projects and strategic initiatives across Account Management.

You will manage a small team of account managers, stay close to major clients, handle escalations, and ensure pricing, orders and delivery run smoothly while using data insights to drive growth.

Formación

• 5–8 years of customer-facing experience in account management, customer success, operations, consulting, strategy or project management.

Responsabilidades

• Act as the Head of Enterprise's right hand, turning priorities into projects and delivering them.
• Lead transformation projects across Account Management, covering tooling, AI and automation, processes and ways of working.
• Shape account strategy for our largest buyers, including segmentation, account plans and growth levers.
• Manage and develop a small team of account managers who look after our largest buyers.
• Stay close to key enterprise clients, stepping in on escalations and making sure orders, pricing and delivery run flawlessly.
• Analyse performance data (fulfilment rates, claims, pricing trends, account growth) and share insights with clients and internal teams.
• Work with Sales, Logistics and Product to solve client problems and improve workflows.

Conocimientos

Account management

Leadership

Cross-functional work

Analytical thinking

Communication

English fluency

Herramientas

CRM systems

Data dashboards

Descripción del empleo

The role

The Enterprise team onboards and manages Qogita's highest-value and most operationally complex buyers, providing a white-glove service that supports their growth and exceeds their service expectations.

The role

The Enterprise team onboards and manages Qogita's highest-value and most operationally complex buyers, providing a white-glove service that supports their growth and exceeds their service expectations. This is a strategic role, not a pure account management one. You'll be the right hand to the Head of Enterprise. You'll deliver transformation, tooling, AI and account-strategy projects across the Account Management team, and manage a small team of account managers who look after our largest buyers.

What You’ll Do

• Act as the Head of Enterprise's right hand, turning priorities into projects and delivering them
• Lead transformation projects across Account Management, covering tooling, AI and automation, processes and ways of working
• Shape account strategy for our largest buyers, including segmentation, account plans and growth levers
• Manage and develop a small team of account managers who look after our largest buyers
• Stay close to key enterprise clients, stepping in on escalations and making sure orders, pricing and delivery run flawlessly
• Analyse performance data (fulfilment rates, claims, pricing trends, account growth) and share insights with clients and internal teams
• Work with Sales, Logistics and Product to solve client problems and improve workflows

What You’ll Bring

• 5 to 8 years of customer-facing experience in account management, customer success, operations, consulting, strategy or project management, ideally in a high-growth B2B, tech or marketplace environment
• A track record of leading cross-functional projects from idea to delivery, such as tooling or CRM rollouts, process automation, AI adoption or account strategy
• Experience managing people, ideally account managers or client-facing teams
• Strong analytical thinking: you use data to find insights, set KPIs and improve performance
• Experience working across functions (commercial, logistics, finance, product) and with clients or external partners
• Hands-on and highly organised, able to drive work with minimal oversight
• An excellent communicator and relationship builder, comfortable working with senior enterprise stakeholders in a structured, professional way
• Fluent English is a must. Additional European languages are a plus

Perks & Benefits

• Base salary: €60,000 – €80,00 (depending on experience) + commission plan designed to reward results
• 26 days of annual leave + 4 personal days
• Attractive equity package
• Pension contributions
• Annual learning & development budget
• Office-led culture with hybrid flexibility
• Dog-friendly offices
• Home-office setup package
• Office socials and annual company-wide offsite

About Qogita

Qogita [Ko-gi-ta] is on a mission to make global trade radically efficient by building the operating system for modern wholesale. Wholesale is a €50 trillion market still largely run through phone calls, catalogues and trade shows. Behind every product sits a fragmented chain of sourcing, trading and logistics that makes wholesale slower, more complex and expensive than it should be. Qogita is changing this by connecting the global market into a single order book, building the rails to move products across borders efficiently, and providing the intelligence to help businesses know what to stock, what it’s worth and where it should go. We operate across health and beauty in 30+ European markets, with ambitions to reach every category, everywhere. Backed by Accel, Bessemer, Dawn and LocalGlobe, we’re one of Europe’s fastest-growing B2B companies. We’re an ambitious, pragmatic and highly collaborative team, united by a desire to reshape one of the world’s biggest markets.