Enterprise Strategy & Transformation Lead

Jibe Ventures; Amsterdam; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Qogita is seeking an Enterprise Account Leader to partner with the Head of Enterprise. You will deliver transformation, tooling, AI and account-strategy initiatives across the Account Management team, while guiding a small group of managers serving our largest buyers.

You’ll stay close to enterprise clients, manage escalations, and coordinate with Sales, Logistics and Product to improve workflows and ensure value delivery at scale.

Formación

• 5 to 8 years of customer-facing experience in account management, customer success, operations, consulting, strategy or project management.
• Proven track record leading cross-functional projects from idea to delivery, such as tooling or CRM rollouts, process automation, AI adoption or account strategy.
• Experience managing people, ideally account managers or client-facing teams.
• Strong analytical thinking: you use data to find insights, set KPIs and improve performance.
• Experience working across functions (commercial, logistics, finance, product) and with clients or external partners.
• Hands-on and highly organised, able to drive work with minimal oversight.
• An excellent communicator and relationship builder, comfortable working with senior enterprise stakeholders in a structured, professional way.
• Fluent English is a must. Additional European languages are a plus

Responsabilidades

• Act as the Head of Enterprise's right hand, turning priorities into projects and delivering them
• Lead transformation projects across Account Management, covering tooling, AI and automation, processes and ways of working
• Shape account strategy for our largest buyers, including segmentation, account plans and growth levers
• Manage and develop a small team of account managers who look after our largest buyers
• Stay close to key enterprise clients, stepping in on escalations and making sure orders, pricing and delivery run flawlessly
• Analyse performance data (fulfilment rates, claims, pricing trends, account growth) and share insights with clients and internal teams
• Work with Sales, Logistics and Product to solve client problems and improve workflows

Descripción del empleo

Qogita is seeking an Enterprise Account Leader to partner with the Head of Enterprise. You will deliver transformation, tooling, AI and account-strategy initiatives across the Account Management team, while guiding a small group of managers serving our largest buyers.

You’ll stay close to enterprise clients, manage escalations, and coordinate with Sales, Logistics and Product to improve workflows and ensure value delivery at scale.