Guest Experience Host – Amsterdam Hotel

Vondel Hotels B.V; Amsterdam; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Travel allowance

8% holiday pay

25 paid holidays

€500 referral bonus

Hotel discounts

Restaurant discounts

Birthday & anniversary celebrations

Internal training & development

Job summary

Vondel Hotels B.V. in Amsterdam is seeking a Guest Service Agent to warmly welcome guests and manage check-in and check-out. You will ensure guests receive accurate information, address inquiries, and perform administrative tasks to support smooth operations.

Fluency in Dutch and English (both written and spoken) is required. Hospitality experience is not mandatory, but a friendly, polite demeanor and the ability to work nights when needed are important.

Qualifications

• Fluent in Dutch and English, both written and spoken.
• Hospitality experience not required, but a friendly and polite demeanor is essential.
• Eligible to work in the Netherlands with valid Dutch health insurance.

Responsibilities

• Handle check-in and check-out processes for guests.
• Provide accurate information and assist guests with questions to prevent complaints.
• Perform administrative tasks related to guest services.
• Welcome guests warmly and maintain high service standards.

Skills

Dutch language fluency

English language fluency

Job description

Vondel Hotels B.V. in Amsterdam is seeking a Guest Service Agent to warmly welcome guests and manage check-in and check-out. You will ensure guests receive accurate information, address inquiries, and perform administrative tasks to support smooth operations.

Fluency in Dutch and English (both written and spoken) is required. Hospitality experience is not mandatory, but a friendly, polite demeanor and the ability to work nights when needed are important.