Guest Experience Host — Reception, Amsterdam

Via Amsterdam; Amsterdam; Presencial; EUR 21 000 - 25 000; Tempo integral

Resumo da oferta

Via Amsterdam is seeking a Receptionist to warmly welcome guests and manage check-ins/check-outs at our multi-functional venue in Amsterdam. The role focuses on creating a memorable guest experience and sharing insider tips about the city.

English fluency is required, Dutch is not mandatory. We offer a dynamic, international team and opportunities to engage with global travellers and exciting events.

Qualificações

• Previous experience in hospitality—hotel, hostel, or similar lively environment is a big plus.
• Genuine passion for Amsterdam and sharing local tips with guests.
• Strong hospitality and communication skills are essential.
• Enjoy working closely with people and creating memorable guest experiences.
• Take responsibility and can be relied upon.
• Flexible mindset—we support other departments in needs, just like they support us <3.
• Hands-on and proactive in solving problems or addressing concerns.
• Creative ideas to enhance service and overall business.
• Fluency in English is required; additional languages are a bonus. Dutch is not required.

Responsabilidades

• Be the first friendly face guests see and set the tone for an unforgettable stay.
• Handle check-ins and check-outs, answer calls, assist guest inquiries.
• Share insider tips on Amsterdam and local experiences.
• Promote in-house events and activities.
• Take care of basic front office administration tasks.
• Keep the lobby and surrounding areas tidy and welcoming.

Conhecimentos

Hospitality experience

Communication

English fluency

Descrição da oferta de emprego

Via Amsterdam is seeking a Receptionist to warmly welcome guests and manage check-ins/check-outs at our multi-functional venue in Amsterdam. The role focuses on creating a memorable guest experience and sharing insider tips about the city.

English fluency is required, Dutch is not mandatory. We offer a dynamic, international team and opportunities to engage with global travellers and exciting events.