Gas Logistics - Customer Service Specialist

Royal Den Hartogh Logistics; Rotterdam; Sur place; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

30 vacation days

Travel allowance

Flexible working hours

Pension scheme

Gym on premises

Access to training programs

Résumé du poste

A leading logistics company based in Rotterdam is seeking a Customer Service Specialist to manage customer orders and ensure a seamless customer experience. This role involves building strong customer relationships and acting as a liaison between customers and internal teams. An ideal candidate should have at least 3 years of experience in international logistics, a bachelor's degree, and excellent command of Dutch and English. The company offers a competitive salary, vacation days, and a vibrant workplace environment.

Qualifications

• Minimum 3 years of relevant experience in international logistics.
• Knowledge of international logistics and customs processes is a plus.
• Strong communication skills in Dutch and English; German is valuable.

Responsabilités

• Own customer orders from request to invoicing, ensuring excellent service.
• Build trust-based customer relationships, lead business reviews.
• Link between customers and internal teams for operational excellence.
• Monitor costs and documentation for timely invoicing processes.
• Drive improvements and upsell opportunities in existing accounts.

Connaissances

Customer relationship management

Analytical thinking

Solution-driven mindset

Commercial awareness

Fluency in Dutch and English

Flexibility and continuous learning

Formation

Bachelor's degree (HBO)

Description du poste

A leading logistics company based in Rotterdam is seeking a Customer Service Specialist to manage customer orders and ensure a seamless customer experience. This role involves building strong customer relationships and acting as a liaison between customers and internal teams. An ideal candidate should have at least 3 years of experience in international logistics, a bachelor's degree, and excellent command of Dutch and English. The company offers a competitive salary, vacation days, and a vibrant workplace environment.